Last updated: August 2026
AJ Carpentry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how and why we use it, how it may be stored or shared, and the rights you have in relation to your personal data.
This policy applies when you visit our website, contact us, request a quotation, become a customer or otherwise communicate with AJ Carpentry.
AJ Carpentry provides carpentry, joinery, kitchen fitting, bathroom installation, window and door fitting, landscaping, garden and associated property improvement services across Harlow, Essex, London and surrounding areas.
For the purposes of applicable UK data protection legislation, AJ Carpentry is responsible for the personal information it collects and processes.
Contact details:
AJ Carpentry
Harlow, Essex, United Kingdom
Phone / WhatsApp: 07927 206 270
Email: info@ajcarpentryltd.co.uk
Depending on how you interact with us, we may collect and process information including:
We only collect personal information that is reasonably necessary for the purposes described in this policy.
We may collect personal information when you:
Some technical information may also be collected automatically through cookies and similar technologies when you use our website.
We may use your personal information to:
We will not use your personal information for purposes that are incompatible with those for which it was originally collected unless permitted or required by law.
Under applicable data protection law, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may rely on:
Contract – where processing is necessary to take steps at your request before entering into a contract or to fulfil an agreement with you.
Legitimate interests – where processing is reasonably necessary for the operation and administration of our business, provided that our interests do not override your rights and interests.
Legal obligation – where we need to process or retain information to comply with a legal requirement, such as accounting or tax obligations.
Consent – where appropriate, we may ask for your consent before carrying out particular processing. Where we rely on consent, you may withdraw it at any time.
AJ Carpentry uses Tradify, a third-party customer relationship and job management platform, to help us manage enquiries, customers and projects.
When you contact us or become a customer, relevant personal information may be entered into and stored within Tradify.
This may include:
We use Tradify to help us respond to enquiries, prepare quotations, schedule work, manage projects, maintain customer records, issue invoices and administer our services.
Tradify is a third-party technology provider and processes information in accordance with its applicable privacy, security and data protection arrangements.
AJ Carpentry does not intentionally submit customer, prospective customer or website-user personal data to generative artificial intelligence tools for processing, training or profiling.
Although customer information may be stored and managed within systems such as Tradify, AJ Carpentry does not intentionally input customer personal information into generative AI features or external generative AI tools.
We do not use AI to:
Where we use AI tools for general business purposes, we do not intentionally provide those tools with personal information relating to our customers, prospective customers or website users.
If our use of artificial intelligence changes in the future and involves the processing of personal data, we will review the relevant data protection and AI requirements and update this Privacy Policy where appropriate.
AJ Carpentry does not currently use solely automated decision-making or profiling using personal data to make decisions that produce legal or similarly significant effects on individuals.
Customer enquiries, quotations, project decisions and service arrangements involve human review and communication.
We do not sell or rent your personal information.
Where reasonably necessary, we may share personal information with trusted third parties that help us operate our business or provide our services.
These may include:
We only share information where there is a legitimate reason to do so and will only share information that is reasonably necessary for the relevant purpose.
Some of the third-party technology providers we use may store or process personal information outside the United Kingdom.
This may include cloud-based systems such as Tradify.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place where required under applicable data protection legislation.
These safeguards may include recognised adequacy arrangements, contractual protections or other lawful mechanisms for international data transfers.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
This may include retaining information to satisfy legal, accounting, tax, contractual, insurance and record-keeping requirements.
The appropriate retention period will depend on the type of information and the nature of our relationship with you.
When personal information is no longer reasonably required, we will take appropriate steps to securely delete, destroy or anonymise it.
We take reasonable technical and organisational measures to protect personal information against:
We use reputable technology providers and take reasonable precautions when handling customer information.
However, no internet-based service, electronic communication or digital storage system can guarantee absolute security.
Our website may use cookies and similar technologies to operate correctly, understand how visitors use the website and improve its performance.
Cookies may include:
Essential cookies – required for the website to operate correctly.
Analytics cookies – used, where applicable, to understand how visitors interact with our website.
Functional cookies – used, where applicable, to remember preferences or provide additional website functionality.
Where consent is legally required, non-essential cookies will not be placed until you have provided the appropriate consent.
You can manage or withdraw your cookie preferences through the cookie controls available on our website, where applicable.
You may also control cookies through your browser settings.
Under applicable data protection legislation, you may have rights in relation to your personal information.
Depending on the circumstances, these may include the right to:
Not every right applies in every circumstance, and certain legal exemptions may apply.
To exercise any of your data protection rights, please contact:
info@ajcarpentryltd.co.uk
We may need to verify your identity before responding to a request.
We will only send direct electronic marketing communications where we have an appropriate lawful basis to do so.
Where consent is required, we will obtain it before sending marketing communications.
You may ask us to stop sending marketing communications at any time by contacting us or using any unsubscribe option provided within the communication.
Stopping marketing communications will not prevent us from contacting you where necessary regarding an existing enquiry, quotation, project, invoice or other business relationship.
Our website may contain links to websites or services operated by third parties.
AJ Carpentry is not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy information provided by the relevant organisation before submitting personal information to a third-party website or service.
Our services are not specifically directed at children, and we do not knowingly seek to collect personal information from children through this website.
If we become aware that personal information relating to a child has been provided unnecessarily, we will take appropriate steps to handle or remove that information.
If you have concerns about how AJ Carpentry has collected or used your personal information, please contact us in the first instance so that we have an opportunity to address your concerns.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
We may update this Privacy Policy from time to time to reflect changes to:
The latest version of this Privacy Policy will be published on this page and the “Last updated” date will be amended accordingly.
If you have questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how your personal information is handled, please contact:
AJ Carpentry
Harlow, Essex, United Kingdom
Phone / WhatsApp: 07927 206 270
Email: info@ajcarpentryltd.co.uk